Return proces

How can I Return or Exchange my order?

All items you buy from us can be returned or exchanged. A special offer or limited sales article cannot be returned or exchanged. In principle you can exchange an item free of charge. If you wish to exchange an item several times, you are responsible for the correct postage.

To return an item you will need to notify us by e-mail via info@zubibeachwear.nl.

You can use the packing slip that was sent with your order to fill in the applicable data, which are indicated at the back side of the form. If you wish to exchange items, it is advised to state the wanted items in your notification e-mail. This way, we can reserve the items for you. Don't forget to fill in you bank account number in case you need to be reimbursed.

For questions about exchange, return and refund of your payment, please contact us at info@zubibeachwear.nl

The returned item must comply to the following requirements:

The envelope or package must be sent according to our instructions. Complete return forms only will be processed.

We accept returns within ten days after purchase. Return packages that do not comply with the before mentioned requirements will NOT be accepted without prior approval.

All returned items MUST be unworn and unwashed and wrapped in the original packaging. When applicable, the hygiene strip will need to be attached to the product upon return. Returned items that do not meet these conditions will NOT be accepted.